煤礦女工工作總結

　　總(zong)結(jie)是在(zai)某一時期(qi)、某一項目或某些工(gong)作告一段落或者全部(bu)完成后進行回顧檢查、分析評價(jia)，從(cong)而得(de)出教訓(xun)和一些規律性認識的(de)一種書面材料(liao)，它能夠給人努力工(gong)作的(de)動(dong)力，因(yin)此好好準備一份總(zong)結(jie)吧(ba)。總(zong)結(jie)你想(xiang)好怎么寫了嗎？以(yi)下(xia)是小編為大(da)家(jia)整理的(de)煤礦女工(gong)工(gong)作總(zong)結(jie)，僅供(gong)參考，歡迎大(da)家(jia)閱讀。

煤礦女工工作總結1

　　一、服務企業，展現巾幗風采

　　生產經(jing)營挑(tiao)大(da)(da)(da)梁，勞動(dong)競(jing)賽爭一(yi)流(liu)。今年，我們將女(nv)工(gong)(gong)(gong)工(gong)(gong)(gong)作放在公(gong)司發(fa)展的(de)大(da)(da)(da)局(ju)，倡導和組(zu)織(zhi)女(nv)員工(gong)(gong)(gong)積極投入企業的(de)各項工(gong)(gong)(gong)作，一(yi)大(da)(da)(da)批女(nv)員工(gong)(gong)(gong)在管(guan)理、經(jing)營、營銷(xiao)、維護等方面(mian)都(dou)頗有建樹，女(nv)職工(gong)(gong)(gong)隊伍的(de)整體力量得(de)到了較好(hao)的(de)發(fa)揮。

　　在(zai)生產經(jing)營(ying)中，女員工們(men)自我加壓，深(shen)入(ru)(ru)調(diao)研，細(xi)分(fen)市場(chang)，運用(yong)自己的(de)(de)聰明才智，奮勇拼搏(bo)，營(ying)銷(xiao)業(ye)績(ji)顯著．如(ru)，市公司(si)政企客(ke)(ke)戶(hu)一部的(de)(de)王志紅，她(ta)面對管轄的(de)(de)８個(ge)大(da)客(ke)(ke)戶(hu)單位(wei)增收(shou)(shou)(shou)空間十分(fen)有(you)限的(de)(de)情(qing)況下，堅持＂拿事當事辦(ban)，超前(qian)辦(ban)，按步辦(ban)，認(ren)真辦(ban)＂的(de)(de)工作(zuo)(zuo)思(si)路(lu)，今年比去年完(wan)成(cheng)(cheng)增量３３萬元，提前(qian)兩個(ge)月完(wan)成(cheng)(cheng)年度計(ji)劃，全年實(shi)現(xian)了服務質量．客(ke)(ke)戶(hu)評(ping)價＂雙優＂。政企二部的(de)(de)姚麗是從營(ying)業(ye)服務部新調(diao)來(lai)當客(ke)(ke)戶(hu)經(jing)理的(de)(de)，她(ta)克(ke)服畏(wei)難情(qing)緒快(kuai)速轉變角色，成(cheng)(cheng)功簽訂廣播電(dian)視大(da)學(xue)專(zhuan)線(xian)寬(kuan)帶．雅士林駐地網．成(cheng)(cheng)章(zhang)實(shi)驗中學(xue)系統(tong)集成(cheng)(cheng)項目等(deng)集團電(dian)話和寬(kuan)帶協議(yi)，以優異的(de)(de)成(cheng)(cheng)績(ji)贏得同行的(de)(de)認(ren)同。營(ying)銷(xiao)業(ye)績(ji)取得較(jiao)好成(cheng)(cheng)績(ji)的(de)(de)還有(you)以轉型業(ye)務為收(shou)(shou)(shou)入(ru)(ru)突(tu)破(po)口，出色完(wan)成(cheng)(cheng)喜福來(lai)酒店(dian)電(dian)信整體合(he)作(zuo)(zuo)協議(yi)、生源百貨(huo)全球眼等(deng)數十份協議(yi)簽訂的(de)(de)馬(ma)清華、何仁(ren)珠、汪利君；心系收(shou)(shou)(shou)入(ru)(ru)，和營(ying)銷(xiao)經(jing)理奔走在(zai)營(ying)銷(xiao)一線(xian)，鼓勵員工斗志，挖掘潛(qian)在(zai)客(ke)(ke)戶(hu)的(de)(de)向(xiang)勤等(deng)。

　　今年開(kai)展(zhan)的(de)(de)(de)(de)“新(xin)春(chun)杯(bei)”“拓(tuo)展(zhan)杯(bei)”“拼搏杯(bei)”勞(lao)(lao)動競賽(sai)(sai)，女(nv)(nv)員工(gong)(gong)們顧全大局(ju)，舍棄小家(jia)，始終沖(chong)在(zai)(zai)發(fa)展(zhan)業(ye)務(wu)(wu)(wu)(wu)的(de)(de)(de)(de)第(di)一(yi)線，取得了(le)可喜(xi)的(de)(de)(de)(de)成(cheng)績，涌(yong)現出了(le)一(yi)批(pi)攬機、收欠、發(fa)展(zhan)寬帶、小靈通業(ye)務(wu)(wu)(wu)(wu)的(de)(de)(de)(de)先進個(ge)人(ren)．衡(heng)山縣的(de)(de)(de)(de)蘭嵐成(cheng)績突出，在(zai)(zai)短(duan)短(duan)的(de)(de)(de)(de)幾天內(nei)，共(gong)發(fa)展(zhan)主線39戶(hu)，來電(dian)顯示32戶(hu)，一(yi)號(hao)雙機18戶(hu)，寬帶3戶(hu)。衡(heng)陽(yang)縣女(nv)(nv)工(gong)(gong)委組織女(nv)(nv)職工(gong)(gong)利用休息時間頂著(zhu)烈(lie)日、冒著(zhu)雷雨，深入社區、學校、機關、街道(dao)門面設點擺攤、上門營銷，宣(xuan)傳攬收業(ye)務(wu)(wu)(wu)(wu)，涌(yong)現了(le)曾軍、陳春(chun)紅、楊美梅、王(wang)淑(shu)麗、王(wang)翠(cui)蘭、王(wang)紅梅等一(yi)批(pi)業(ye)務(wu)(wu)(wu)(wu)發(fa)展(zhan)先鋒和營銷能手。還(huan)有(you)衡(heng)南的(de)(de)(de)(de)謝翠(cui)蘭、黃小青(qing)、王(wang)鳳(feng)，祁東的(de)(de)(de)(de)寧小英、占艷麗，南岳(yue)的(de)(de)(de)(de)劉(liu)菊芳、鐘萍、許美萍、劉(liu)莎(sha)等。在(zai)(zai)“新(xin)春(chun)杯(bei)”競賽(sai)(sai)中(zhong)，政企(qi)(qi)客(ke)戶(hu)二部(bu)的(de)(de)(de)(de)劉(liu)紅帶領４名分部(bu)員工(gong)(gong)上門營銷，創下了(le)４０天完(wan)成(cheng)８３５臺一(yi)號(hao)雙機的(de)(de)(de)(de)成(cheng)績。在(zai)(zai)四季(ji)度“增收補欠”勞(lao)(lao)動競賽(sai)(sai)每(mei)周之星光榮榜(bang)上衡(heng)東、南岳(yue)、衡(heng)南上榜(bang)人(ren)員中(zhong)有(you)近(jin)５０％的(de)(de)(de)(de)比例是女(nv)(nv)同志。女(nv)(nv)員工(gong)(gong)以創造(zao)企(qi)(qi)業(ye)最大效益為已任，不斷完(wan)善業(ye)務(wu)(wu)(wu)(wu)技能，提高(gao)服(fu)務(wu)(wu)(wu)(wu)形(xing)象，以女(nv)(nv)性特有(you)的(de)(de)(de)(de)魅力將(jiang)電(dian)信的(de)(de)(de)(de)業(ye)務(wu)(wu)(wu)(wu)和服(fu)務(wu)(wu)(wu)(wu)送到千(qian)家(jia)萬(wan)戶(hu)，圓滿完(wan)成(cheng)了(le)競賽(sai)(sai)任務(wu)(wu)(wu)(wu)，為企(qi)(qi)業(ye)的(de)(de)(de)(de)業(ye)務(wu)(wu)(wu)(wu)發(fa)展(zhan)打下了(le)堅實的(de)(de)(de)(de)基礎。

　　二、提升素質，創建活動全方位展開

　　為全面提升女(nv)(nv)職(zhi)工(gong)的(de)(de)綜合素質(zhi)，我(wo)們在(zai)全市(shi)(shi)(shi)電信女(nv)(nv)員工(gong)中(zhong)開(kai)展(zhan)了(le)形(xing)式(shi)多樣(yang)、內(nei)容豐富(fu)的(de)(de)各項創(chuang)建(jian)(jian)活(huo)動(dong)(dong)(dong)。一是(shi)繼續開(kai)展(zhan)第五輪“芙(fu)(fu)蓉杯(bei)”素質(zhi)達(da)標成(cheng)果賽(sai)活(huo)動(dong)(dong)(dong)。今年，我(wo)們將“雙創(chuang)”活(huo)動(dong)(dong)(dong)重(zhong)心下移到縣級分公(gong)司(si)，有力地推動(dong)(dong)(dong)了(le)縣級分公(gong)司(si)的(de)(de)創(chuang)建(jian)(jian)工(gong)作(zuo)。各創(chuang)建(jian)(jian)班組(zu)自(zi)定(ding)目標，制定(ding)競賽(sai)方案，女(nv)(nv)員工(gong)參與率達(da)100%。如營業服(fu)務(wu)部(bu)女(nv)(nv)工(gong)小組(zu)根據部(bu)門(men)開(kai)展(zhan)的(de)(de)“提升服(fu)務(wu)四(si)個能力”活(huo)動(dong)(dong)(dong)安排，要求爭創(chuang)和保(bao)(bao)持“芙(fu)(fu)蓉標兵(bing)崗(gang)(gang)”班組(zu)制定(ding)創(chuang)建(jian)(jian)和保(bao)(bao)持計劃，制定(ding)崗(gang)(gang)位(wei)職(zhi)責(ze)，細化考(kao)核指標。市(shi)(shi)(shi)公(gong)司(si)呼叫中(zhong)心在(zai)女(nv)(nv)工(gong)中(zhong)大力開(kai)展(zhan)“巾幗文明崗(gang)(gang)”、“芙(fu)(fu)蓉標兵(bing)崗(gang)(gang)”創(chuang)建(jian)(jian)活(huo)動(dong)(dong)(dong)，專門(men)成(cheng)立了(le)女(nv)(nv)工(gong)示范(fan)崗(gang)(gang)管理(li)小組(zu)，建(jian)(jian)立了(le)一整套管理(li)辦法和考(kao)核細則。在(zai)“女(nv)(nv)職(zhi)工(gong)工(gong)作(zuo)創(chuang)新(xin)成(cheng)果”活(huo)動(dong)(dong)(dong)中(zhong)；市(shi)(shi)(shi)公(gong)司(si)的(de)(de)賀(he)湘榕因成(cheng)績突出，現(xian)已向市(shi)(shi)(shi)總申報(bao)“創(chuang)新(xin)能手(shou)”。目前，公(gong)司(si)已申報(bao)了(le)全國三八紅旗單位(wei)，2個班組(zu)分別申報(bao)了(le)省、市(shi)(shi)(shi)級“芙(fu)(fu)蓉標兵(bing)崗(gang)(gang)”，1人申報(bao)了(le)市(shi)(shi)(shi)級芙(fu)(fu)蓉百崗(gang)(gang)明星。芙(fu)(fu)蓉標兵(bing)崗(gang)(gang)活(huo)動(dong)(dong)(dong)的(de)(de)開(kai)展(zhan)，調動(dong)(dong)(dong)了(le)女(nv)(nv)職(zhi)工(gong)的(de)(de)積極性(xing)、主動(dong)(dong)(dong)性(xing)，創(chuang)造性(xing)，形(xing)成(cheng)了(le)女(nv)(nv)職(zhi)工(gong)奉獻在(zai)崗(gang)(gang)位(wei)、拼搏在(zai)崗(gang)(gang)位(wei)、建(jian)(jian)功在(zai)崗(gang)(gang)位(wei)的(de)(de)良好氛(fen)圍。

煤礦女工工作總結2

　　一(yi)、服務(wu)企業(ye)(ye)，展現巾(jin)幗風采生產經(jing)營挑大(da)梁，勞(lao)動競賽(sai)爭一(yi)流。今年(nian)(nian)，我們(men)將女(nv)工(gong)工(gong)作(zuo)放在公司發(fa)展的(de)(de)(de)大(da)局，倡導(dao)和(he)(he)組織女(nv)員工(gong)積(ji)極投入(ru)企業(ye)(ye)的(de)(de)(de)各(ge)項工(gong)作(zuo)，一(yi)大(da)批員工(gong)在管理(li)、經(jing)營、營銷(xiao)(xiao)(xiao)、維護(hu)等(deng)方面都頗有建樹，女(nv)職(zhi)工(gong)隊(dui)伍的(de)(de)(de)整體力量(liang)(liang)得(de)到了較好(hao)的(de)(de)(de)發(fa)揮。在生產經(jing)營中，女(nv)員工(gong)們(men)自我加(jia)壓(ya)，深(shen)入(ru)調研(yan)，細分市場，運(yun)用自己的(de)(de)(de)聰明才(cai)智，奮(fen)勇拼搏，營銷(xiao)(xiao)(xiao)業(ye)(ye)績(ji)(ji)顯著．如，市公司政(zheng)企客(ke)戶(hu)(hu)一(yi)部的(de)(de)(de)王志紅(hong)，她面對管轄的(de)(de)(de)８個大(da)客(ke)戶(hu)(hu)單(dan)位增(zeng)收空(kong)間十分有限(xian)的(de)(de)(de)情(qing)況下，堅持＂拿(na)事(shi)當事(shi)辦，超前辦，按辦，認(ren)真辦＂的(de)(de)(de)工(gong)作(zuo)思路(lu)，今年(nian)(nian)比去(qu)年(nian)(nian)完成(cheng)(cheng)增(zeng)量(liang)(liang)３３萬(wan)元，提前兩個月完成(cheng)(cheng)年(nian)(nian)度計劃，全(quan)年(nian)(nian)實(shi)現了服務(wu)質量(liang)(liang)．客(ke)戶(hu)(hu)評價(jia)＂雙(shuang)優＂。政(zheng)企二部的(de)(de)(de)姚(yao)麗是從(cong)營業(ye)(ye)服務(wu)部新調來當客(ke)戶(hu)(hu)經(jing)理(li)的(de)(de)(de)，她克服畏難情(qing)緒(xu)快速轉變角色(se)，成(cheng)(cheng)功簽訂廣播電(dian)視大(da)學(xue)專線寬帶(dai)．雅士林駐(zhu)地網．成(cheng)(cheng)章實(shi)驗中學(xue)系統集(ji)成(cheng)(cheng)項目等(deng)集(ji)團電(dian)話(hua)和(he)(he)寬帶(dai)協(xie)議(yi)(yi)，以優異(yi)的(de)(de)(de)成(cheng)(cheng)績(ji)(ji)贏(ying)得(de)同的(de)(de)(de)認(ren)同。營銷(xiao)(xiao)(xiao)業(ye)(ye)績(ji)(ji)取得(de)較好(hao)成(cheng)(cheng)績(ji)(ji)的(de)(de)(de)還有以轉型業(ye)(ye)務(wu)為收入(ru)突破口，出色(se)完成(cheng)(cheng)喜福來酒店電(dian)信整體合作(zuo)協(xie)議(yi)(yi)、生源百貨全(quan)球(qiu)眼等(deng)數十份協(xie)議(yi)(yi)簽訂馬清華、何仁珠、汪(wang)利(li)君；心系收入(ru)，和(he)(he)營銷(xiao)(xiao)(xiao)經(jing)理(li)奔走(zou)在營銷(xiao)(xiao)(xiao)一(yi)線，鼓(gu)勵(li)員工(gong)斗志，挖掘(jue)潛在客(ke)戶(hu)(hu)的(de)(de)(de)向勤等(deng)。

　　今年(nian)開展(zhan)的(de)(de)“新(xin)春(chun)(chun)杯(bei)(bei)(bei)”“拓展(zhan)杯(bei)(bei)(bei)”“拼搏杯(bei)(bei)(bei)”勞(lao)動(dong)競賽，女員工們顧全大局(ju)，舍(she)棄(qi)小家，始終沖在(zai)發(fa)展(zhan)業務的(de)(de)第一(yi)線(xian)，取得(de)了可喜的(de)(de)成績，涌現出(chu)了一(yi)批(pi)攬(lan)機、收欠、發(fa)展(zhan)寬(kuan)帶(dai)、小靈通業務的(de)(de)先進個人．衡(heng)(heng)山縣的(de)(de)蘭(lan)嵐(lan)成績突出(chu)，在(zai)短短的(de)(de)幾天(tian)內，共發(fa)展(zhan)主線(xian)39戶(hu)(hu)，來電(dian)顯示32戶(hu)(hu)，一(yi)號(hao)雙(shuang)機18戶(hu)(hu)，寬(kuan)帶(dai)3戶(hu)(hu)。衡(heng)(heng)陽(yang)縣女工委組(zu)織女職工利休息時間頂著烈(lie)日、冒著雷雨，深入社區(qu)、學校、機關、街道(dao)門(men)面設點擺攤、上門(men)營銷，宣傳攬(lan)收業務，涌現了曾軍、陳春(chun)(chun)紅(hong)、楊美梅、王(wang)(wang)淑(shu)麗、王(wang)(wang)翠(cui)(cui)蘭(lan)、王(wang)(wang)紅(hong)梅等一(yi)批(pi)發(fa)展(zhan)先鋒和營銷能手。還有衡(heng)(heng)南(nan)的(de)(de)謝(xie)翠(cui)(cui)蘭(lan)、黃小青(qing)、王(wang)(wang)鳳，祁(qi)東的(de)(de)寧小英、占艷麗，南(nan)岳的(de)(de)劉(liu)菊(ju)芳、鐘萍、許美萍、劉(liu)莎等。在(zai)“新(xin)春(chun)(chun)杯(bei)(bei)(bei)”競賽中，政企客戶(hu)(hu)二部的(de)(de)劉(liu)紅(hong)４名分部員工上門(men)營銷，創下了４０天(tian)完(wan)成８３５臺(tai)一(yi)號(hao)雙(shuang)機的(de)(de).成績。在(zai)四季度(du)“增收補(bu)欠”勞(lao)動(dong)競賽每周之星(xing)光(guang)榮榜(bang)上衡(heng)(heng)東、南(nan)岳、

　　衡南上(shang)榜人員中有近５０％的(de)比(bi)例是女同志。女員工以創造企(qi)業(ye)最大效益(yi)為(wei)已任(ren)，不斷(duan)完(wan)善業(ye)務(wu)技(ji)能(neng)，提高(gao)服務(wu)形象，以女性特有的(de)魅力將電信的(de)業(ye)務(wu)和服務(wu)送到千萬戶，圓滿完(wan)成了(le)競賽任(ren)務(wu)，為(wei)企(qi)業(ye)的(de)業(ye)務(wu)發展(zhan)打下了(le)堅實的(de)基礎。

　　二、提(ti)(ti)升素質，創(chuang)(chuang)建(jian)(jian)(jian)(jian)活(huo)(huo)動(dong)全(quan)方位(wei)展(zhan)(zhan)開(kai)為全(quan)面(mian)提(ti)(ti)升女(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)的(de)(de)綜(zong)合(he)素質，我(wo)(wo)們(men)在(zai)(zai)全(quan)市(shi)電信(xin)女(nv)(nv)員工(gong)(gong)(gong)(gong)(gong)中(zhong)(zhong)開(kai)展(zhan)(zhan)了(le)形(xing)式多樣、內容豐富的(de)(de)各項創(chuang)(chuang)建(jian)(jian)(jian)(jian)活(huo)(huo)動(dong)。一(yi)是繼續開(kai)展(zhan)(zhan)第五輪“芙蓉(rong)杯(bei)”素質達標(biao)成果賽(sai)(sai)活(huo)(huo)動(dong)。今年，我(wo)(wo)們(men)將“雙(shuang)創(chuang)(chuang)”活(huo)(huo)動(dong)重心下移到(dao)縣(xian)級(ji)分公司(si)(si)，有力(li)地推動(dong)了(le)縣(xian)級(ji)分公司(si)(si)的(de)(de)創(chuang)(chuang)建(jian)(jian)(jian)(jian)工(gong)(gong)(gong)(gong)(gong)作。各創(chuang)(chuang)建(jian)(jian)(jian)(jian)班組(zu)自定目標(biao)，制(zhi)定競(jing)賽(sai)(sai)方案，女(nv)(nv)員工(gong)(gong)(gong)(gong)(gong)參(can)達100%。如營(ying)業服務部女(nv)(nv)工(gong)(gong)(gong)(gong)(gong)小(xiao)組(zu)根據(ju)部門開(kai)展(zhan)(zhan)的(de)(de)“提(ti)(ti)升服務四(si)個能力(li)”活(huo)(huo)動(dong)安排，要(yao)求爭(zheng)(zheng)創(chuang)(chuang)和(he)保(bao)持“芙蓉(rong)標(biao)兵崗(gang)”班組(zu)制(zhi)定創(chuang)(chuang)建(jian)(jian)(jian)(jian)和(he)保(bao)持計劃(hua)，制(zhi)定崗(gang)位(wei)職(zhi)責(ze)，細(xi)化考(kao)核(he)標(biao)市(shi)公司(si)(si)呼(hu)叫中(zhong)(zhong)心在(zai)(zai)女(nv)(nv)工(gong)(gong)(gong)(gong)(gong)中(zhong)(zhong)大力(li)開(kai)展(zhan)(zhan)“巾幗(guo)文明崗(gang)”、“芙蓉(rong)標(biao)兵崗(gang)”創(chuang)(chuang)建(jian)(jian)(jian)(jian)活(huo)(huo)動(dong)，專門成立(li)(li)了(le)女(nv)(nv)工(gong)(gong)(gong)(gong)(gong)示(shi)范崗(gang)管(guan)理小(xiao)組(zu)，建(jian)(jian)(jian)(jian)立(li)(li)了(le)一(yi)整套管(guan)理辦法和(he)考(kao)核(he)細(xi)則。在(zai)(zai)“女(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)作創(chuang)(chuang)果”活(huo)(huo)動(dong)中(zhong)(zhong)；市(shi)公司(si)(si)的(de)(de)賀湘(xiang)榕因(yin)成績突出，現已向市(shi)總申報“創(chuang)(chuang)新(xin)能手”。目前(qian)，公司(si)(si)已申報了(le)全(quan)國(guo)三八紅旗單位(wei)，2個班組(zu)分別(bie)申報了(le)省、市(shi)級(ji)“芙蓉(rong)標(biao)兵崗(gang)”，1人報了(le)市(shi)級(ji)芙蓉(rong)百崗(gang)明星(xing)。芙蓉(rong)標(biao)兵崗(gang)活(huo)(huo)動(dong)的(de)(de)開(kai)展(zhan)(zhan)，調動(dong)了(le)女(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)的(de)(de)積極性(xing)、主動(dong)性(xing)，創(chuang)(chuang)造性(xing)，形(xing)成了(le)女(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)奉獻在(zai)(zai)崗(gang)位(wei)、拼搏在(zai)(zai)崗(gang)位(wei)、建(jian)(jian)(jian)(jian)功(gong)在(zai)(zai)崗(gang)位(wei)的(de)(de)良好(hao)氛圍。二是將“女(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)建(jian)(jian)(jian)(jian)功(gong)立(li)(li)業工(gong)(gong)(gong)(gong)(gong)程”融入到(dao)“創(chuang)(chuang)建(jian)(jian)(jian)(jian)學(xue)習型班組(zu)，爭(zheng)(zheng)做知(zhi)識(shi)型員工(gong)(gong)(gong)(gong)(gong)”活(huo)(huo)動(dong)中(zhong)(zhong)，倡導全(quan)體女(nv)(nv)工(gong)(gong)(gong)(gong)(gong)立(li)(li)足崗(gang)位(wei)，努(nu)力(li)拼搏，為企業發展(zhan)(zhan)建(jian)(jian)(jian)(jian)功(gong)立(li)(li)業。

　　女(nv)(nv)工(gong)(gong)(gong)(gong)委通(tong)(tong)過(guo)組織(zhi)廣大女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)參加星級服務(wu)員(yuan)(yuan)評定、技(ji)(ji)術(shu)比武、合理(li)(li)化(hua)建議(yi)、“五小創(chuang)(chuang)新(xin)”等活動(dong)(dong)，極大地提(ti)(ti)(ti)高了(le)(le)(le)(le)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)整(zheng)體(ti)素(su)(su)質與班組的(de)創(chuang)(chuang)建能(neng)力。目(mu)(mu)前，學(xue)(xue)(xue)習(xi)已成(cheng)為(wei)(wei)女(nv)(nv)職工(gong)(gong)(gong)(gong)發(fa)(fa)(fa)展(zhan)(zhan)需求的(de)自覺(jue)動(dong)(dong)；全體(ti)女(nv)(nv)工(gong)(gong)(gong)(gong)以做(zuo)學(xue)(xue)(xue)習(xi)型女(nv)(nv)工(gong)(gong)(gong)(gong)為(wei)(wei)目(mu)(mu)標(biao)，在(zai)(zai)崗(gang)位上，學(xue)(xue)(xue)理(li)(li)論(lun)、學(xue)(xue)(xue)文化(hua)、學(xue)(xue)(xue)科(ke)學(xue)(xue)(xue)、學(xue)(xue)(xue)技(ji)(ji)能(neng)蔚然成(cheng)風。如衡(heng)山、常寧開(kai)(kai)(kai)展(zhan)(zhan)了(le)(le)(le)(le)女(nv)(nv)工(gong)(gong)(gong)(gong)思(si)想政(zheng)治教育工(gong)(gong)(gong)(gong)作(zuo)(zuo)，衡(heng)陽縣開(kai)(kai)(kai)展(zhan)(zhan)了(le)(le)(le)(le)女(nv)(nv)工(gong)(gong)(gong)(gong)服務(wu)整(zheng)治活動(dong)(dong)，使涉外女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)服務(wu)素(su)(su)質得到了(le)(le)(le)(le)提(ti)(ti)(ti)高。祁東(dong)分公(gong)司(si)通(tong)(tong)過(guo)開(kai)(kai)(kai)展(zhan)(zhan)營業(ye)(ye)(ye)(ye)員(yuan)(yuan)技(ji)(ji)術(shu)比武活動(dong)(dong)，在(zai)(zai)女(nv)(nv)職工(gong)(gong)(gong)(gong)中(zhong)(zhong)掀起了(le)(le)(le)(le)“學(xue)(xue)(xue)業(ye)(ye)(ye)(ye)務(wu)、鉆業(ye)(ye)(ye)(ye)務(wu)”的(de)學(xue)(xue)(xue)習(xi)高潮。“崗(gang)位成(cheng)才、素(su)(su)質達標(biao)”的(de)創(chuang)(chuang)建氛圍(wei)，促進了(le)(le)(le)(le)“女(nv)(nv)職工(gong)(gong)(gong)(gong)建功立業(ye)(ye)(ye)(ye)工(gong)(gong)(gong)(gong)程”的(de)順(shun)利開(kai)(kai)(kai)展(zhan)(zhan)。市分公(gong)司(si)網絡(luo)操(cao)作(zuo)(zuo)維護分部(bu)的(de)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)積極參加集團(tuan)公(gong)司(si)組織(zhi)的(de)崗(gang)位技(ji)(ji)能(neng)認證(zheng)考試。每位女(nv)(nv)職工(gong)(gong)(gong)(gong)均通(tong)(tong)過(guo)了(le)(le)(le)(le)兩個以上的(de)專(zhuan)業(ye)(ye)(ye)(ye)崗(gang)位技(ji)(ji)能(neng)認證(zheng)，涌現了(le)(le)(le)(le)陳冰、龍(long)利平等一批技(ji)(ji)術(shu)骨(gu)干(gan)。衡(heng)南(nan)的(de)謝憶谷自今年初任綜合辦公(gong)室(shi)文秘(mi)工(gong)(gong)(gong)(gong)作(zuo)(zuo)以來，通(tong)(tong)過(guo)員(yuan)(yuan)培訓(xun)，年內上稿30余(yu)篇，成(cheng)為(wei)(wei)進步中(zhong)(zhong)的(de)“通(tong)(tong)訊員(yuan)(yuan)”。市分公(gong)司(si)鄧娜、黃兵通(tong)(tong)過(guo)優化(hua)創(chuang)(chuang)新(xin)市場(chang)預測(ce)模塊，實(shi)現逆向資源派(pai)單(dan)it化(hua)，將多個工(gong)(gong)(gong)(gong)作(zuo)(zuo)流(liu)程整(zheng)合在(zai)(zai)同一系統中(zhong)(zhong)運轉，使工(gong)(gong)(gong)(gong)單(dan)流(liu)程形(xing)成(cheng)閉環(huan)管(guan)理(li)(li)，有效地優化(hua)了(le)(le)(le)(le)資源，提(ti)(ti)(ti)高了(le)(le)(le)(le)響應速(su)度。三是(shi)開(kai)(kai)(kai)展(zhan)(zhan)主題(ti)活動(dong)(dong)，提(ti)(ti)(ti)高女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)競爭力。積極組織(zhi)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)參與“建功‘xxx’，轉型做(zuo)貢(gong)獻”活動(dong)(dong)，組織(zhi)全體(ti)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)參加了(le)(le)(le)(le)企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)戰略轉型知考試，各基層組織(zhi)開(kai)(kai)(kai)展(zhan)(zhan)了(le)(le)(le)(le)學(xue)(xue)(xue)習(xi)、討論(lun)及征(zheng)文活動(dong)(dong)，使女(nv)(nv)職工(gong)(gong)(gong)(gong)認識到企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)發(fa)(fa)(fa)展(zhan)(zhan)的(de)緊迫(po)感和(he)責任感，在(zai)(zai)工(gong)(gong)(gong)(gong)作(zuo)(zuo)中(zhong)(zhong)付諸(zhu)行(xing)動(dong)(dong)，為(wei)(wei)企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)轉型做(zuo)貢(gong)獻。市分公(gong)司(si)市場(chang)拓展(zhan)(zhan)部(bu)的(de)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)們(men)在(zai)(zai)企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)生產經營工(gong)(gong)(gong)(gong)作(zuo)(zuo)中(zhong)(zhong)勇挑重擔，提(ti)(ti)(ti)出了(le)(le)(le)(le)以企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)轉型為(wei)(wei)契機提(ti)(ti)(ti)高綜合管(guan)理(li)(li)水平的(de)口號(hao)，她們(men)認真(zhen)履行(xing)崗(gang)位職能(neng)，為(wei)(wei)自己的(de)生存(cun)和(he)企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)的(de)發(fa)(fa)(fa)展(zhan)(zhan)積極學(xue)(xue)(xue)習(xi)，努力工(gong)(gong)(gong)(gong)作(zuo)(zuo)。

　　南岳區女(nv)工(gong)(gong)委在收入壓力面前，沒有(you)退(tui)縮，組織女(nv)員(yuan)工(gong)(gong)為(wei)企業(ye)(ye)分憂解難，她們(men)克服(fu)重(zhong)重(zhong)困難，不辭辛苦走市(shi)場(chang)，串門面，戰斗在營(ying)銷前列(lie)，力保任(ren)務(wu)排(pai)行榜(bang)上(shang)名列(lie)前茅。市(shi)公(gong)(gong)司呼(hu)叫中心每(mei)月的(de)(de)(de)“月服(fu)務(wu)明(ming)星”評(ping)(ping)比活(huo)動，極大地提高了(le)(le)女(nv)職(zhi)工(gong)(gong)參(can)與(yu)競爭的(de)(de)(de)意(yi)識，共評(ping)(ping)出月服(fu)務(wu)明(ming)星60人次，激發了(le)(le)女(nv)工(gong)(gong)們(men)的(de)(de)(de)集體(ti)榮譽感和團隊精神(shen)。市(shi)公(gong)(gong)司的(de)(de)(de)增值(zhi)業(ye)(ye)務(wu)部(bu)為(wei)做好號碼(ma)(ma)百(bai)事(shi)(shi)通的(de)(de)(de)推廣工(gong)(gong)作，開(kai)展了(le)(le)“背號碼(ma)(ma)，記編(bian)碼(ma)(ma)”崗(gang)位(wei)練兵活(huo)動，號碼(ma)(ma)百(bai)事(shi)(shi)通被評(ping)(ping)為(wei)全省標桿(gan)單位(wei)。四是借助女(nv)職(zhi)工(gong)(gong)業(ye)(ye)余學校(xiao)平臺(tai)，開(kai)展各類培(pei)訓，不斷提女(nv)職(zhi)工(gong)(gong)的(de)(de)(de)個人內涵(han)及魅(mei)力。在開(kai)展電腦基(ji)礎知(zhi)識、辦公(gong)(gong)自(zi)動化、新(xin)業(ye)(ye)務(wu)、小靈(ling)通、增值(zhi)業(ye)(ye)務(wu)等知(zhi)識講座(zuo)的(de)(de)(de)基(ji)礎上(shang)，今年我(wo)們(men)重(zhong)點推出婚姻家庭、親(qin)子教育、職(zhi)場(chang)解壓、職(zhi)業(ye)(ye)禮儀等提升自(zi)身修養的(de)(de)(de)課程。

　　倡導女(nv)員(yuan)工(gong)做(zuo)一名(ming)有品位、有思(si)想、有愛心(xin)(xin)的(de)(de)魅力(li)(li)女(nv)人(ren)(ren)。6月(yue)份、8月(yue)份市(shi)公(gong)司(si)特邀國家著名(ming)心(xin)(xin)理(li)輔(fu)導講師鄭貧民來衡(heng)講授《美(mei)滿(man)婚(hun)姻(yin)是(shi)事業(ye)成功(gong)的(de)(de)基石(shi)》、《關(guan)注形象，提(ti)升(sheng)魅力(li)(li)》等有關(guan)婚(hun)姻(yin)、家庭及個人(ren)(ren)素質提(ti)升(sheng)方面(mian)的(de)(de)知識，共有400人(ren)(ren)次參與(yu)了(le)(le)講座(zuo)。課(ke)(ke)堂氣氛活躍，互動踴躍，女(nv)員(yuan)工(gong)們通過學習(xi)(xi)，明白了(le)(le)個人(ren)(ren)修養、婚(hun)姻(yin)、事業(ye)三(san)者(zhe)之間的(de)(de)關(guan)系。授課(ke)(ke)內容很(hen)符合女(nv)性(xing)的(de)(de)需要，深受(shou)女(nv)員(yuan)工(gong)的(de)(de)歡迎。同(tong)時，各縣級(ji)分公(gong)司(si)也開(kai)展了(le)(le)營銷技(ji)巧(qiao)、網上(shang)大學等學習(xi)(xi)，使女(nv)員(yuan)工(gong)在學中(zhong)更(geng)好(hao)地完善(shan)自(zi)我。如，耒(lei)陽分公(gong)司(si)組織女(nv)員(yuan)工(gong)聽取了(le)(le)市(shi)婦聯(lian)舉辦的(de)(de)如何做(zuo)一個自(zi)強(qiang)自(zi)立(li)新女(nv)性(xing)的(de)(de)演講。公(gong)用電話(hua)分部、政企二部開(kai)展了(le)(le)每(mei)月(yue)讀本好(hao)書的(de)(de)活動。全市(shi)共舉辦培訓21次，共有90余人(ren)(ren)次參加了(le)(le)培訓。

　　三、履行(xing)職(zhi)(zhi)責，女(nv)(nv)職(zhi)(zhi)工(gong)(gong)(gong)(gong)的(de)合(he)(he)(he)法權(quan)益得到維護(hu)一年來(lai)，我(wo)們將(jiang)維護(hu)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)的(de)合(he)(he)(he)法權(quan)益和(he)(he)特殊利益工(gong)(gong)(gong)(gong)作落(luo)到實(shi)(shi)處，盡職(zhi)(zhi)履行(xing)。一是從(cong)源頭上維護(hu)。今年，分(fen)公司女(nv)(nv)工(gong)(gong)(gong)(gong)委將(jiang)訂“女(nv)(nv)職(zhi)(zhi)工(gong)(gong)(gong)(gong)權(quan)益專(zhuan)項集體(ti)合(he)(he)(he)同(tong)”的(de)工(gong)(gong)(gong)(gong)作作為(wei)(wei)維權(quan)重點，將(jiang)此項工(gong)(gong)(gong)(gong)作作為(wei)(wei)xx年全市女(nv)(nv)工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作目標考核的(de)重要內容，各單位(wei)明確了(le)簽訂的(de)時間，并(bing)對(dui)已簽的(de)合(he)(he)(he)同(tong)內容監督(du)、落(luo)實(shi)(shi)到位(wei)，目前(qian)未發生侵權(quan)事(shi)件。我(wo)們將(jiang)在(zai)今明兩年實(shi)(shi)現全市電信(xin)女(nv)(nv)工(gong)(gong)(gong)(gong)專(zhuan)項集體(ti)合(he)(he)(he)同(tong)簽訂率達100%。積極(ji)為(wei)(wei)女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)說話。向(xiang)黨(dang)委積極(ji)匯報女(nv)(nv)員(yuan)(yuan)工(gong)(gong)(gong)(gong)在(zai)xx年度所獲(huo)得的(de)榮(rong)(rong)譽。特報請分(fen)公司對(dui)在(zai)xx年榮(rong)(rong)獲(huo)國(guo)家(jia)級、省級和(he)(he)市級榮(rong)(rong)譽的(de)集體(ti)及個人進行(xing)獎勵。行(xing)政(zheng)對(dui)分(fen)公司女(nv)(nv)工(gong)(gong)(gong)(gong)委榮(rong)(rong)獲(huo)“全國(guo)先進女(nv)(nv)職(zhi)(zhi)工(gong)(gong)(gong)(gong)組織”表(biao)示祝賀，獎勵市級“標兵崗(gang)”原客(ke)戶(hu)服務部(bu)營(ying)銷(xiao)回(hui)訪班崗(gang)長300元，班組成員(yuan)(yuan)人平200元，獎勵省級“百崗(gang)明星”張美英800元，市級“百崗(gang)明星”曾軍600元。二是關愛(ai)女(nv)(nv)職(zhi)(zhi)工(gong)(gong)(gong)(gong)，為(wei)(wei)女(nv)(nv)職(zhi)(zhi)工(gong)(gong)(gong)(gong)辦實(shi)(shi)事(shi)。

　　今年(nian)我們加(jia)了對(dui)困(kun)(kun)難、單親女(nv)(nv)職工(gong)(gong)的關(guan)愛，共慰(wei)問、探視(shi)困(kun)(kun)難女(nv)(nv)職工(gong)(gong)35人次，慰(wei)問金達8000元(yuan)。今年(nian)5月，市分公司計費賬務部的譚華英在上班(ban)途中(zhong)，突遇摩托車飛車搶劫，造成左手骨折，頭部受(shou)傷，治(zhi)(zhi)療期間女(nv)(nv)工(gong)(gong)委(wei)及時探視(shi)。耒(lei)陽(yang)的一名單親女(nv)(nv)職工(gong)(gong)身患癌癥，難以承受(shou)昂(ang)貴的治(zhi)(zhi)療費，耒(lei)陽(yang)女(nv)(nv)工(gong)(gong)委(wei)及時向(xiang)行政匯報，在單位(wei)開展了一次捐(juan)(juan)助活動(dong)(dong)，共捐(juan)(juan)款(kuan)(kuan)5000元(yuan)，緩解了患病女(nv)(nv)職工(gong)(gong)的經(jing)濟壓力。開展了獻愛心捐(juan)(juan)款(kuan)(kuan)的活動(dong)(dong)。“三八”期間，我們積極參與了市總工(gong)(gong)會舉辦(ban)的“情暖雁城捐(juan)(juan)助活動(dong)(dong)”，捐(juan)(juan)款(kuan)(kuan)xx元(yuan)。常寧(ning)女(nv)(nv)工(gong)(gong)委(wei)組織女(nv)(nv)員(yuan)工(gong)(gong)為(wei)官(guan)嶺(ling)支(zhi)局統(tong)包員(yuan)黃勇軍患先天(tian)性心臟病的8歲女(nv)(nv)兒捐(juan)(juan)款(kuan)(kuan)xx元(yuan)。

　　開展(zhan)了(le)(le)婦(fu)科普查(cha)工(gong)(gong)(gong)作，市(shi)(shi)分公司、衡(heng)(heng)東、衡(heng)(heng)山、衡(heng)(heng)南、衡(heng)(heng)陽縣(xian)、祁東、常寧、耒(lei)陽、南岳女工(gong)(gong)(gong)委組(zu)織女職工(gong)(gong)(gong)進行(xing)了(le)(le)婦(fu)檢，共有354人參與了(le)(le)婦(fu)檢。同時，也為這部(bu)分人每(mei)人購(gou)買了(le)(le)兩(liang)份生命永麗女性特(te)有疾病保險。各級女工(gong)(gong)(gong)組(zu)織將關(guan)愛女員工(gong)(gong)(gong)視為已任，如，市(shi)(shi)公司的增(zeng)值業務(wu)部(bu)針對(dui)號碼百事(shi)通話務(wu)班的工(gong)(gong)(gong)作性質，為當班女員工(gong)(gong)(gong)購(gou)買喉片以保護嗓子。三是積極開展(zhan)普法教育(yu)活動。今(jin)年，我們(men)在全市(shi)(shi)電信女員工(gong)(gong)(gong)中開展(zhan)了(le)(le)《婦(fu)女權益保障(zhang)法》的學習、宣傳(chuan)、教育(yu)及“五好文明家庭”評選活動。6月份組(zu)織女員工(gong)(gong)(gong)參加了(le)(le)新生兒出生缺陷干預工(gong)(gong)(gong)程啟動儀式暨宣傳(chuan)有獎競答活動，組(zu)織50余名(ming)未婚待孕女職觀看了(le)(le)優(you)生優(you)育(yu)的影片《美麗的音符》。

　　四(si)是開(kai)展(zhan)形式(shi)(shi)多樣(yang)的(de)(de)文(wen)體活(huo)動(dong)(dong)(dong)。分公(gong)(gong)司(si)(si)女(nv)(nv)工(gong)委(wei)了(le)(le)開(kai)展(zhan)形式(shi)(shi)多樣(yang)、有益女(nv)(nv)職工(gong)身心(xin)(xin)健(jian)康(kang)的(de)(de)活(huo)動(dong)(dong)(dong)。市分公(gong)(gong)司(si)(si)設定了(le)(le)舞蹈(dao)興趣小組活(huo)動(dong)(dong)(dong)日，南岳分公(gong)(gong)司(si)(si)舉辦(ban)了(le)(le)拉丁舞、瑜珈(jia)培(pei)訓，常寧分公(gong)(gong)司(si)(si)參加了(le)(le)“萬通杯”健(jian)美舞大賽，并獲得(de)了(le)(le)二等獎(jiang)，市公(gong)(gong)司(si)(si)客戶服務部舉行了(le)(le)東江漂流、游園活(huo)動(dong)(dong)(dong)，同時，認(ren)真做好“三(san)(san)八(ba)(ba)”期(qi)間的(de)(de)表彰(zhang)慶祝活(huo)動(dong)(dong)(dong)。“三(san)(san)八(ba)(ba)”期(qi)間，行政(zheng)也給每位女(nv)(nv)員工(gong)發放了(le)(le)節日費，我們對榮獲xx年度女(nv)(nv)職工(gong)先(xian)進集體及個人、“百崗明星”、 “五(wu)好文(wen)明家庭”進行了(le)(le)表彰(zhang)；在戶外舉辦(ban)了(le)(le)女(nv)(nv)子趣味接賽，分公(gong)(gong)司(si)(si)共有400余名女(nv)(nv)員工(gong)參加了(le)(le)此項活(huo)動(dong)(dong)(dong)。節日期(qi)間，各級女(nv)(nv)工(gong)組織均獨立開(kai)展(zhan)了(le)(le)形式(shi)(shi)多樣(yang)的(de)(de)適合女(nv)(nv)員工(gong)特(te)點的(de)(de)慶祝活(huo)動(dong)(dong)(dong)。衡南、衡山、常寧、祁東、耒陽(yang)、衡陽(yang)縣(xian)開(kai)展(zhan)了(le)(le)卡拉ok、拔(ba)河、跳繩、登山等比賽。活(huo)動(dong)(dong)(dong)的(de)(de)開(kai)展(zhan)，使廣大女(nv)(nv)職工(gong)感受了(le)(le)企(qi)(qi)業大家庭的(de)(de)溫(wen)暖，增強了(le)(le)企(qi)(qi)業的(de)(de)凝聚力和(he)向心(xin)(xin)力。

　　四、完善機(ji)制(zhi)，女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作整體(ti)水平得到提高為(wei)確保各縣分(fen)公(gong)(gong)司(si)(si)、分(fen)公(gong)(gong)司(si)(si)各部門工(gong)(gong)(gong)(gong)會的(de)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作的(de)順利(li)開(kai)展，我們(men)在3月份制(zhi)定(ding)下發了(le)《衡陽(yang)市電信(xin)分(fen)公(gong)(gong)司(si)(si)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)委(wei)xx年工(gong)(gong)(gong)(gong)作考核辦法》，針對(dui)機(ji)構(gou)、人(ren)員的(de)變動(dong)，我們(men)對(dui)分(fen)公(gong)(gong)司(si)(si)的(de)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)小(xiao)組(zu)進(jin)(jin)行了(le)重(zhong)新設置，市分(fen)公(gong)(gong)司(si)(si)共設置了(le)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)小(xiao)組(zu)21個(ge)，對(dui)部分(fen)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)小(xiao)組(zu)長進(jin)(jin)行了(le)調整。其次依托女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)網頁，營造爭先(xian)(xian)創(chuang)優氛圍。今(jin)年我們(men)通(tong)過(guo)“女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)風采(cai)”、“女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)作”、“芙蓉(rong)爭輝”、“溫馨家庭”欄目積極宣傳(chuan)女(nv)(nv)(nv)職工(gong)(gong)(gong)(gong)先(xian)(xian)進(jin)(jin)集(ji)體(ti)和個(ge)人(ren)，以(yi)點帶面，進(jin)(jin)一步推動(dong)了(le)先(xian)(xian)進(jin)(jin)典型的(de)標桿(gan)作用(yong)。

　　“學先(xian)進(jin)(jin)、趕先(xian)進(jin)(jin)、當先(xian)進(jin)(jin)”已成為女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)們的(de)奮斗目標。截止11月(yue)底，女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)網頁共刷新信息28條。第(di)(di)三(san)，積極完成省工(gong)(gong)(gong)(gong)(gong)(gong)(gong)會(hui)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)委(wei)布(bu)置(zhi)的(de)臨時性工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)務。及時上報了女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)業(ye)余學校的(de)培(pei)訓(xun)計(ji)劃和(he)女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)情(qing)況統計(ji)表(biao)，做好全省電信工(gong)(gong)(gong)(gong)(gong)(gong)(gong)會(hui)第(di)(di)二(er)屆女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)代(dai)表(biao)大(da)會(hui)代(dai)表(biao)的(de)選舉工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)，共有(you)4名女(nv)(nv)(nv)代(dai)表(biao)參(can)加了會(hui)議。分公(gong)司(si)(si)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)委(wei)在維護女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)權益，關(guan)心(xin)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)生活、關(guan)心(xin)女(nv)(nv)(nv)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)成長(chang)等方面做了大(da)量的(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)，女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)隊伍在企業(ye)的(de)影響力和(he)作(zuo)(zuo)(zuo)用也越來(lai)越受到公(gong)司(si)(si)領導的(de)肯(ken)定，但(dan)離上級的(de)要求(qiu)還(huan)有(you)一些不之處。xx年，我們將繼續開(kai)展好女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)素質達標競賽，全面提高女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)隊伍的(de)思想(xiang)道德、科學文化、職(zhi)業(ye)技能、心(xin)理(li)素質和(he)綜合素質，激勵女(nv)(nv)(nv)職(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)認(ren)清形勢、不斷進(jin)(jin)取、超越自我，迎接挑戰，為推進(jin)(jin)通信建設和(he)社(she)會(hui)發展做出(chu)更大(da)的(de)貢(gong)獻。 xx年工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)重(zhong)點：

　　一、以(yi)簽訂女職工專(zhuan)項集體合同(tong)工作為(wei)重點，從源頭上維(wei)護(hu)女員工的合法權益。

　　二、關(guan)愛女員(yuan)工(gong)(gong)，為女員(yuan)工(gong)(gong)辦實事(shi)，做好(hao)事(shi)。特(te)加(jia)是加(jia)大對困難、單親(qin)女員(yuan)工(gong)(gong)的關(guan)心力度。

煤礦女工工作總結3

　　一、服務企業，展現巾幗風采

　　生(sheng)產經營挑大梁，勞動競賽(sai)爭(zheng)一流(liu)。今年，我們將女工工作放(fang)在(zai)公(gong)司發展的(de)(de)大局，倡導和組織(zhi)女員(yuan)工積極投入企業的(de)(de)各項(xiang)工作，一大批女員(yuan)工在(zai)管理、經營、營銷、維護等(deng)方面都頗(po)有建樹(shu)，女職工隊伍的(de)(de)整體力量得到(dao)了(le)較好的(de)(de)發揮。

　　在(zai)生產經營(ying)中(zhong)，女員(yuan)工們自我加壓(ya)，深入調(diao)研，細分市場，運用(yong)自己的(de)(de)(de)(de)(de)聰(cong)明才智，奮勇拼搏，營(ying)銷(xiao)業(ye)(ye)績(ji)顯著。如，市公司政企客戶(hu)(hu)一部(bu)的(de)(de)(de)(de)(de)王(wang)志紅，她面對管轄的(de)(de)(de)(de)(de)８個大(da)客戶(hu)(hu)單位(wei)增(zeng)收空間十(shi)分有限的(de)(de)(de)(de)(de)情況下，堅持＂拿事當事辦，超前(qian)辦，按步辦，認真辦＂的(de)(de)(de)(de)(de)工作(zuo)思路，今年(nian)(nian)比去年(nian)(nian)完成(cheng)(cheng)增(zeng)量33萬元，提(ti)前(qian)兩個月完成(cheng)(cheng)年(nian)(nian)度計劃，全年(nian)(nian)實現了服(fu)務質量。客戶(hu)(hu)評價＂雙優＂。政企二部(bu)的(de)(de)(de)(de)(de)姚麗(li)是(shi)從營(ying)業(ye)(ye)服(fu)務部(bu)新(xin)調(diao)來當客戶(hu)(hu)經理(li)的(de)(de)(de)(de)(de)，她克(ke)服(fu)畏難情緒快速(su)轉(zhuan)(zhuan)變角色，成(cheng)(cheng)功簽(qian)訂廣播(bo)電(dian)視大(da)學專線寬帶。雅士林駐地網。成(cheng)(cheng)章實驗中(zhong)學系統集成(cheng)(cheng)項目等(deng)(deng)集團電(dian)話和(he)(he)寬帶協(xie)(xie)議(yi)(yi)，以(yi)優異的(de)(de)(de)(de)(de)成(cheng)(cheng)績(ji)贏(ying)得同(tong)行的(de)(de)(de)(de)(de)認同(tong)。營(ying)銷(xiao)業(ye)(ye)績(ji)取(qu)得較好成(cheng)(cheng)績(ji)的(de)(de)(de)(de)(de)還(huan)有以(yi)轉(zhuan)(zhuan)型業(ye)(ye)務為收入突破口，出(chu)色完成(cheng)(cheng)喜福(fu)來酒店電(dian)信整(zheng)體(ti)合作(zuo)協(xie)(xie)議(yi)(yi)、生源百(bai)貨全球眼等(deng)(deng)數十(shi)份協(xie)(xie)議(yi)(yi)簽(qian)訂的(de)(de)(de)(de)(de)馬清華、何仁珠、汪利(li)君；心系收入，和(he)(he)營(ying)銷(xiao)經理(li)奔走在(zai)營(ying)銷(xiao)一線，鼓勵(li)員(yuan)工斗志，挖掘潛在(zai)客戶(hu)(hu)的(de)(de)(de)(de)(de)向勤等(deng)(deng)。

　　今年開展(zhan)(zhan)(zhan)的(de)(de)(de)(de)(de)“新(xin)春(chun)杯”“拓展(zhan)(zhan)(zhan)杯”“拼(pin)搏杯”勞(lao)動競(jing)賽(sai)，女(nv)員(yuan)(yuan)(yuan)工們顧(gu)全(quan)大局，舍棄小(xiao)家(jia)，始(shi)終沖在(zai)發(fa)展(zhan)(zhan)(zhan)業(ye)(ye)務(wu)(wu)(wu)的(de)(de)(de)(de)(de)第一(yi)線(xian)，取(qu)得(de)了(le)(le)(le)可喜的(de)(de)(de)(de)(de)成(cheng)(cheng)績(ji)，涌現出了(le)(le)(le)一(yi)批攬(lan)機(ji)、收欠(qian)、發(fa)展(zhan)(zhan)(zhan)寬帶(dai)、小(xiao)靈通業(ye)(ye)務(wu)(wu)(wu)的(de)(de)(de)(de)(de)先進個人。衡(heng)(heng)山縣的(de)(de)(de)(de)(de)蘭嵐成(cheng)(cheng)績(ji)突出，在(zai)短(duan)短(duan)的(de)(de)(de)(de)(de)幾天內，共(gong)發(fa)展(zhan)(zhan)(zhan)主線(xian)39戶(hu)，來電顯示32戶(hu)，一(yi)號(hao)雙機(ji)18戶(hu)，寬帶(dai)3戶(hu)。衡(heng)(heng)陽縣女(nv)工委(wei)組(zu)織(zhi)女(nv)職工利用休息時間頂(ding)著(zhu)烈日(ri)、冒著(zhu)雷雨(yu)，深入社(she)區、學校、機(ji)關、街道門面設點(dian)擺攤、上門營(ying)銷(xiao)，宣傳攬(lan)收業(ye)(ye)務(wu)(wu)(wu)，涌現了(le)(le)(le)曾軍(jun)、陳春(chun)紅、楊美梅、王(wang)淑麗、王(wang)翠蘭、王(wang)紅梅等一(yi)批業(ye)(ye)務(wu)(wu)(wu)發(fa)展(zhan)(zhan)(zhan)先鋒和營(ying)銷(xiao)能(neng)(neng)手。還有衡(heng)(heng)南(nan)的(de)(de)(de)(de)(de)謝翠蘭、黃小(xiao)青、王(wang)鳳，祁東的(de)(de)(de)(de)(de)寧小(xiao)英、占艷麗，南(nan)岳的(de)(de)(de)(de)(de)劉(liu)菊(ju)芳、鐘萍(ping)、許美萍(ping)、劉(liu)莎(sha)等。在(zai)“新(xin)春(chun)杯”競(jing)賽(sai)中，政(zheng)企客戶(hu)二部(bu)的(de)(de)(de)(de)(de)劉(liu)紅帶(dai)領４名(ming)分部(bu)員(yuan)(yuan)(yuan)工上門營(ying)銷(xiao)，創下了(le)(le)(le)40天完(wan)成(cheng)(cheng)835臺一(yi)號(hao)雙機(ji)的(de)(de)(de)(de)(de)成(cheng)(cheng)績(ji)。在(zai)四季度“增收補欠(qian)”勞(lao)動競(jing)賽(sai)每周(zhou)之星光榮榜上衡(heng)(heng)東、南(nan)岳、衡(heng)(heng)南(nan)上榜人員(yuan)(yuan)(yuan)中有近50％的(de)(de)(de)(de)(de)比例(li)是(shi)女(nv)同志。女(nv)員(yuan)(yuan)(yuan)工以(yi)創造企業(ye)(ye)最大效益為已任，不斷完(wan)善業(ye)(ye)務(wu)(wu)(wu)技能(neng)(neng)，提高(gao)服(fu)(fu)務(wu)(wu)(wu)形象，以(yi)女(nv)性特有的(de)(de)(de)(de)(de)魅力將電信(xin)的(de)(de)(de)(de)(de)業(ye)(ye)務(wu)(wu)(wu)和服(fu)(fu)務(wu)(wu)(wu)送到千家(jia)萬戶(hu)，圓滿(man)完(wan)成(cheng)(cheng)了(le)(le)(le)競(jing)賽(sai)任務(wu)(wu)(wu)，為企業(ye)(ye)的(de)(de)(de)(de)(de)業(ye)(ye)務(wu)(wu)(wu)發(fa)展(zhan)(zhan)(zhan)打下了(le)(le)(le)堅實(shi)的(de)(de)(de)(de)(de)基礎(chu)。

　　二、提升素質，創建活動全方位展開

　　為全面提升女(nv)(nv)職(zhi)工(gong)(gong)的(de)(de)綜合素(su)質，我們(men)在全市(shi)(shi)電信女(nv)(nv)員工(gong)(gong)中開展了(le)(le)(le)形式(shi)多樣、內容豐富(fu)的(de)(de)各(ge)項創建活動(dong)。一是繼續開展第五輪“芙(fu)(fu)蓉(rong)(rong)杯”素(su)質達(da)標成果(guo)賽活動(dong)。今年，我們(men)將(jiang)“雙創”活動(dong)重心(xin)下移到(dao)縣級分(fen)公司(si)，有力(li)地(di)推動(dong)了(le)(le)(le)縣級分(fen)公司(si)的(de)(de)創建工(gong)(gong)作(zuo)。各(ge)創建班組(zu)自定(ding)目標，制定(ding)競賽方案，女(nv)(nv)員工(gong)(gong)參與率達(da)100%。如營業服務部(bu)女(nv)(nv)工(gong)(gong)小(xiao)組(zu)根據部(bu)門(men)開展的(de)(de)“提升服務四個(ge)能(neng)力(li)”活動(dong)安排，要求(qiu)爭創和保持“芙(fu)(fu)蓉(rong)(rong)標兵(bing)崗(gang)(gang)”班組(zu)制定(ding)創建和保持計劃，制定(ding)崗(gang)(gang)位職(zhi)責，細(xi)化考核(he)指標。市(shi)(shi)公司(si)呼叫中心(xin)在女(nv)(nv)工(gong)(gong)中大力(li)開展“巾幗文明(ming)(ming)崗(gang)(gang)”、“芙(fu)(fu)蓉(rong)(rong)標兵(bing)崗(gang)(gang)”創建活動(dong)，專門(men)成立了(le)(le)(le)女(nv)(nv)工(gong)(gong)示范崗(gang)(gang)管理小(xiao)組(zu)，建立了(le)(le)(le)一整套管理辦法(fa)和考核(he)細(xi)則(ze)。在“女(nv)(nv)職(zhi)工(gong)(gong)工(gong)(gong)作(zuo)創新(xin)成果(guo)”活動(dong)中；市(shi)(shi)公司(si)的(de)(de)賀湘榕因成績突(tu)出，現已向(xiang)市(shi)(shi)總申報(bao)(bao)“創新(xin)能(neng)手(shou)”。目前(qian)，公司(si)已申報(bao)(bao)了(le)(le)(le)全國三八紅(hong)旗(qi)單位，2個(ge)班組(zu)分(fen)別申報(bao)(bao)了(le)(le)(le)省、市(shi)(shi)級“芙(fu)(fu)蓉(rong)(rong)標兵(bing)崗(gang)(gang)”，1人申報(bao)(bao)了(le)(le)(le)市(shi)(shi)級芙(fu)(fu)蓉(rong)(rong)百崗(gang)(gang)明(ming)(ming)星。芙(fu)(fu)蓉(rong)(rong)標兵(bing)崗(gang)(gang)活動(dong)的(de)(de)開展，調動(dong)了(le)(le)(le)女(nv)(nv)職(zhi)工(gong)(gong)的(de)(de)積極性(xing)、主動(dong)性(xing)，創造(zao)性(xing)，形成了(le)(le)(le)女(nv)(nv)職(zhi)工(gong)(gong)奉獻(xian)在崗(gang)(gang)位、拼(pin)搏在崗(gang)(gang)位、建功在崗(gang)(gang)位的(de)(de)良好氛圍。

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